Frequently asked questions
1 Can I use PNL Free To try edition for academic purposes?
Yes, you can
2 Can I distribute PNL Free To try Edition as a part of a commercial application?
No, you can’t
3 What exactly is included in the commercial support and support+ ?
You will receive full Support after buying the Petroleum Refining Library.
This support plan includes:
- free PNL versions updates (for one year);
- moderate amount of free deployment consulting by email (for one month);
- priority handling of bug reports.
If you buy a commercial Support+ then you will additionally receive one year of free deployment consulting by email.
How long do I get free updates & free support?
Free updates is provided for a period of 1 year. Free support for period of 2 weeks. If you need more support (support+), please buy it.
4 Do I need AnyLogic to work with the Petroleum Refining Library?
If you purchase the Petroleum Refining Library, you will need to have the latest version of AnyLogic to work with the library. You can download it from the official AnyLogic website.
If you order a ready-made model from us and do not need its source code, then you do not need AnyLogic. As a result of this development, you will receive a pre-compiled version of the model that can be run on any computer in your organization. However, editing the source code will not be possible in this case.
5 Can I work on Anylogic PLE (free introductory version) with the Petroleum Refining Library?
Yes, you can
6 What happens after the period of free updates and free support
The licensed software continues working perpetually and can be continued to be used after expiry of free updates and free support. There is a free choice to renew for receiving further updates of the product, new versions for newer IDE’s and/or operating systems and use our support services for free.
7 Can I freely distribute the software?
No. The license provided is for your own use, you cannot distribute the licensed software to others.