Frequently asked questions
Yes, you can
No, you can’t
You will receive full Support after buying the Petroleum Refining Library.
This support plan includes:
This support plan includes:
- free PRL versions updates (for one year);
- moderate amount of free deployment consulting by email (for one month);
- priority handling of bug reports.
Free updates is provided for a period of 1 year. Free support for period of 2 weeks. If you need more support (support+), please buy it.
If you purchase the Petroleum Refining Library, you will need to have the latest version of AnyLogic to work with the library. You can download it from the official AnyLogic website. If you order a ready-made model from us and do not need its source code, then you do not need AnyLogic. As a result of this development, you will receive a pre-compiled version of the model that can be run on any computer in your organization. However, editing the source code will not be possible in this case.
Yes, you can.
The licensed software continues working perpetually and can be continued to be used after expiry of free updates and free support. There is a free choice to renew for receiving further updates of the product, new versions for newer IDE's and/or operating systems and use our support services for free.
No. The license provided is for your own use, you cannot distribute the licensed software to others.
